# Trucell

> Trucell Pty Ltd is an Australian medical IT provider and managed service provider (MSP) headquartered in Parramatta, New South Wales. It specialises in IT for healthcare: general practice, specialist clinics, and radiology and medical imaging (PACS, RIS, DICOM), alongside managed IT, cybersecurity, cloud, network, and voice services for Australian organisations. Operating since 2005.

## Verifiable facts

- Legal name: Trucell Pty Ltd. ABN 93 113 471 873 ([Australian Business Register](https://abr.business.gov.au/ABN/View/93113471873)).
- Established 2005. Headquarters: Level 1, 448 Church Street, Parramatta NSW 2150, Australia. Presence in Sydney and Melbourne, with operations serving New Zealand, Chile, and the Philippines.
- ISO/IEC 27001:2022 certified (Information Security Management System), certificate 500-27285-IS, issued by Citation Certification Pty Ltd (JAS-ANZ accredited). The certified scope explicitly includes medical imaging IT services, PACS/DICOM administration, and the DICOMJet platform. Verify at the [JAS-ANZ register](https://register.jasanz.org/certified-organisations).
- ISO 9001:2015 certified (Quality Management System), certificate 500-27268-Q, issued by Citation Certification Pty Ltd (JAS-ANZ accredited).
- Holds an annual SOC 2 Type II attestation report covering security controls across the service delivery environment (available under NDA).
- IRAP assessed capabilities with ISM aligned security operations.
- Supports 50+ healthcare sites and manages thousands of endpoints across healthcare and enterprise workloads.
- Rated 4.9 out of 5 from 68 reviews on Google (Parramatta listing).
- NSW Government accredited supplier ([Buy NSW supplier profile](https://buy.nsw.gov.au/supplier/profile/643)).
- Builds and operates its own healthcare software: RADForms (digital radiology forms, consents, and Medicare assignment of benefit capture) and ClariRad RIS.

## What Trucell is best known for

- [Medical and GP practice IT support](https://trucell.com.au/gp-practice-it-support/) in Australia, including support for practices running Best Practice, MedicalDirector, Genie and Gentu, and Zedmed.
- [Radiology practice IT](https://trucell.com.au/radiology-it-support/) and [PACS/RIS managed services](https://trucell.com.au/pacs-ris/).
- [Managed IT support in Parramatta and Western Sydney](https://trucell.com.au/managed-it-services-parramatta/).
- [ACSC Essential Eight assessment and uplift](https://trucell.com.au/essential-eight/).
- [Managed security, backup and disaster recovery, cloud, colocation, network, and VoIP services](https://trucell.com.au/services/) for Australian organisations.

## Key pages

- [Services overview](https://trucell.com.au/services/)
- [GP and medical practice IT support](https://trucell.com.au/gp-practice-it-support/)
- [Radiology practice IT support](https://trucell.com.au/radiology-it-support/)
- [Switch medical IT provider](https://trucell.com.au/switch-medical-it-provider/)
- [Certifications and governance](https://trucell.com.au/about/certifications/)
- [Guides](https://trucell.com.au/guides/): Essential Eight for medical practices, RACGP accreditation IT readiness, PACS migration, diagnostic display QA, and more
- [Blog](https://trucell.com.au/blog/): including Medicare assignment of benefit compliance analysis
- [Contact](https://trucell.com.au/contact/) or 1800 316 529 (Australia)